Monday, March 30, 2015

How to upgrade User License for community user?

Solution# Admin needs to follow below steps to do so:


  • Open user details page for the user you want to change the user license
  • Open the contact associated with that User
  • Select "Manage External User" drop down button on Contact detail page
  • Select "Disable Customer User"
  • Then again select "Enable Customer User" option.
  • It will redirect to user edit page wherein license field would be auto populated.


Hope this will help.

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